Frequently Asked Questions
Q: How much do you charge?
A:Like you, we know that ultimately it's about the money. We offer guaranteed end of tenancy cleaning services for customers looking for an affordable, reliable, courteous cleaning service. We don't have the cheapest cleaning prices, but they're some of the best and come with the added security of comprehensive insurance and knowing you won't be left in the lurch when the cleaning is done. Take a look at our prices page or call one of our operators on to discuss end of tenancy cleaning prices and learn more about the service we offer.
Q: Do I have to pay extra for any congestion charges or parking fees?
A: The price quoted is all-inclusive of taxes and services. The only thing that might apply on top of the price, that's the congestion/ parking fee. However, if you provide a free parking slot, you won't pay anything in addition.
Q: What do you do, exactly?
A: We understand that end of tenancy cleaning is a bit of a catch-all term nowadays. Have a look at our Checklist to see exactly what our end of tenancy cleaning services entail. If you have any more questions or special requests, just give us a call.
Q: When can your cleaners come?
A: We have cleaning teams working throughout London, and we can usually provide you with a cleaner the same day if you call in the morning. However, we do recommend you book in advance.
Q: What are your working hours?
A: We are very flexible. On weekdays we start at 8-8,30am and the latest cleaning we can do is generally around 5-6pm. On weekends our start time is 9am. You can always schedule a cleaning appointment slightly earlier or later, book early and we will make an appointment that suits you best.
Q: What about all the chemicals?
A: Cleaning chemicals exist for a reason and we use them appropriately. This means using organic, environment and household friendly cleaning solutions like baking soda, lemon juice and pine extracts wherever and whenever possible. While we can't claim to have zero impact on the environment, we do everything we can to make it as positive an impact as possible.
Q: What if I have more questions?
A: Just call us on . Our support staff is like a cleaning version of Wikipedia: they have more end of tenancy cleaning information and answers to your questions in their heads than would be reasonable to list on this page.
"My flat was a real state after my move: boxes everywhere, bags of rubbish - the lot. Flat Cleaning London had it all whisked away in a matter of hours. Highly recommended service at a reasonable price."
- Mr A. Griffiths
"My move was hectic enough without having to worry about cleaning the place. Fortunately for me, Flat Cleaning London were able to take care of everything - from the dust on my telly to the muddy carpet at the front door. I'd recommend them to anyone."
- Mrs J. Orron
"I'd spent a year in my flat and hadn't really thought about cleaning. I was great at tidying, but it needed a 'real' clean. I couldn't believe what a great job Flat Cleaning London did. Who knew my carpets were actually white?"
- Mr A. Timmins
"I had to get my flat looking ship-shape in just 48 hours when I moved, and Flat Cleaning London did an amazing job and really saved my bacon! The move was successful and I'm now recommending them to all of my friends."
- Mrs V. Connington
You can get a free quote or directly book your service on:
and our friendly staff will help you determine the most appropriate cleaning service for you.
Flat Cleaning London cleans thousands of homes for satisfied London clients each year.
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